Payment & Shipping
Payment & ShippingThe following conditions apply:
Shipping Terms
We ship our goods worldwide.
Shipping Costs (including statutory value added tax)
The shipping costs may vary depending on the article, country of delivery and the chosen shipping method. The exact shipping costs will be displayed at the checkout when you select the shipping method. If you have more detailed questions about the shipping costs, please contact us by email.
Delivery Periods
Unless otherwise specified in the respective offer, delivery of the goods within Germany shall take place within 3 - 5 days, in the case of deliveries abroad within 5 - 7 days after conclusion of the contract (in the case of agreed advance payment after the date of your payment order).
Please note that there is no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we will ship the goods in a single shipment, unless we have agreed otherwise with you. The delivery time in this case is determined by the article with the longest delivery time you have ordered.
If you pick up the goods yourself, we will inform you by e-mail about the availability of the goods and the pick-up options. In this case no shipping costs will be charged.
Terms of Payment
For deliveries within Germany you have the following payment options:
- Cash payment upon pick-up
- Prepayment by bank transfer
- Payment by cash on delivery (plus cash on delivery fee 6 €)
- Payment by SEPA basic direct debit
- Payment by SEPA company direct debit
- Payment by credit card
- Payment via PayPal
- Payment by PayPal Express
- Payment by Postpay
- Payment by "Sofort"
- Payment by amazon payments
For deliveries abroad you have the following payment options:
- Prepayment by bank transfer
- Payment by cash on delivery (plus cash on delivery fee 10 €)
- Payment by SEPA basic direct debit
- Payment by SEPA company direct debit
- Payment by credit card
- Payment via PayPal
- Payment by PayPal Express
- Payment by Postpay
- Payment by "Sofort"
- Payment by amazon payments
Further payment details
If payment is made by direct debit, you revocably authorise us to collect the invoice amount from the specified account.
The direct debit takes place with the dispatch of the goods.
When paying by SEPA basic direct debit or by SEPA corporate direct debit, you authorize us to debit the invoice amount from the specified account by issuing a corresponding SEPA mandate. You will receive a pre-notification at least 5 days before the date of the direct debit. Please note that you are obliged to ensure sufficient coverage of the account on the announced date.
If you pay by credit card, your credit card account will be debited when the goods are shipped.
If you have any questions, please find our contact details at the bottom of the page.
